Herald Changelog

Herald Set a Testing Period for High Impact Changes

From January 17th until February 14th new features we built will be in our Sandbox Enviornment for clients to test and troubleshoot. On February 14th we will release these new changes to Production. Details about the changes we made are below

1. We deprecated redundant quote key value pairs. We wrote a detailed summary here.
2. We made Cyber Quotes Faster by processing files separately from quotes. For Cyber products only active quotes will contain files whose status is processing. Eventually all of our products will follow this pattern but Cyber is the first.
3. Two of our products have expanded appetite and feature availability. These products will offer coverage to more businesses but will also ask more questions. Starting January 17th you can access the new questions by using our application endpoint or checking the appendix.

Quotes Got More Dynamic

Some of our quotes can now advance from the referral or referred quote status to active (read more about status types here). We have consumed more carrier webhooks, which allows us to give more quotes status updates.

New Cyber Products

This week we launched 2 new Cyber Products (bringing our total supported Cyber Products to 16)

We Made Date Validation Easier

We launched min and max dates across our API allowing you only to accept valid dates on your front-end. Here’s an example of a our new min max dates:

Copied

{
    "coverage_parameter_id": "cvg_48oo_gl_effective_date",
    "value": null,
    "section": "Coverages",
    "parameter_text": {
        "applicant_facing_text": "General Liability Effective Date",
        "agent_facing_text": "General Liability Effective Date"
    },
    "input_type": "date",
    "schema": {
        "type": "string",
        "format": "date",
        "title": "General Liability Effective Date",
        "min_date": "2023-11-11",
        "max_date": "2024-06-10"
    }
}
 

Bug Fixes

• Early exit quotes now return a full set of parameters (perviously they were returning blank values). Learn more about quote exits here.
• We did some new year’s housecleaning on our applications and changed a question from required to optional to stay in sync with our carriers.

Flexible Inputs

We launched a new, beta behavior for certain parameters to allow more flexibility. Flexible Inputs give you the option to dynamically render an input as a [.h-code]select_one[.h-code], or design a custom input with more flexibility.

• Dynamic Input: These parameters have an input type of [.h-code]select_one[.h-code]. You can render all [.h-code]select_one[.h-code] parameters dynamically, using the enum values that are provided in the parameter schema. Rendering an input dynamically will give you a pre-selected list of enum values selected by Herald.
• Flexible, Custom Input: Unlike other [.h-code]select_one parameters[.h-code], these flexible parameters accept values outside of the provided enum list. For example, Herald will accept any requested value for Aggregate Limit. If you want to customize the input for Aggregate Limit, you can craft your very own enum list to select from, or even allow your users to type their desired Aggregate Limit!

All of this is possible because of our Data Coercion, which will map any desired limit to the closest limit a institution offers. This way, you can request any coverage limit when making a submission, and Herald will deliver the closest available coverage from each institution. Read more about which parameters offer this flexibility here.

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Cyber and Management Liability

This week we launched 4 new integrations, including 3 new Cyber Products (bringing our total supported Cyber Products to 14) and 1 new Management Liability Product (bringing our total supported Management Liability Products to 5).

Features and Improvements

• We expanded our quote response to include an underwriters [.h-code]contact[.h-code] information when it’s provided by the institution.
• We added a new [.h-code]status_detail[.h-code] to communicate when a quote is rejected because the State and ZIP code do not match.
• We reduced the amount of time it takes to receive a quote by enhancing our quote processor.
• We enhanced our data cleaning to support incorrectly formatted dates, cleaning a date such as [.h-code]2023-11-4[.h-code] to the correct format [.h-code]2023-11-04[.h-code].
• We added additional price details for certain products to communicate yearly fees.
• We updated our [.h-code]minimum[.h-code] value for total employees from [.h-code]1[.h-code] to [.h-code]0[.h-code], to accommodate businesses that have owners but no employees.
• We fixed a bug that was preventing us from delivering Quote Summary Files for a certain product.
• We enhanced one of our Management Liability products to deliver quotes instead of indications!
• We updated our default value for EPLI Aggregate Retention from $5K to $25,000 (You always have the ability to request a custom amount).

Live in Sandbox

We integrated with one new Cyber integration which is available for testing, brining our total to 11 Cyber products. The integration will be go live ready very soon!

We added the following information to our quote responses:

• [.h-code]insurers[.h-code] array, which includes the [.h-code]naic_code[.h-code], [.h-code]name[.h-code], and [.h-code]quota_share[.h-code]. Where applicable we will now return multiple insurers and naic codes in the response.
• details on the [.h-code]product[.h-code] such as [.h-code]name[.h-code], [.h-code]product_line[.h-code], and [.h-code]institution[.h-code].
• details on the [.h-code]risk_values[.h-code] and [.h-code]admin_values[.h-code], adding to the existing information of [.h-code]coverage_values[.h-code].

The timeline for releasing the API updates to Production as well as additional details are available on the Release Notes page.

Improvements and Bug Fixes

• Calls to the /files endpoint will correctly return an [.h-code]available[.h-code] status for Herald Products, which were previously returning [.h-code]unresponsive[.h-code].
• Price details now separate [.h-code]premium[.h-code] and [.h-code]TRIA[.h-code] when available from the Carrier.
• Updated the portal link for one Carrier in the quote response, enabling Applicants to get see quote details for the Carrier.
• Made improvements to a Cyber integration, significantly reducing error rate.
• Updated logic and information for 8 risk parameters.
• Fixed re-rate logic for 1 MPL (Miscellaneous Professional Liability) product.
• Improved error messaging for Bind.
• Updated one Carrier integration in coordination with the Carrier’s API update, minimizing customer impact.