Herald Changelog

The latest updates at Herald.

The changes below are Herald additions and updates that are backwards compatible. In the event of a change that may affect your integration with Herald, you'll be contacted in advance to ensure you have sufficient time to adjust. Read more in our guide to High Impact Changes at Herald.
Oct 3, 2024
Latest

Streamline quote-and-bind workflow with PDF extraction

Herald recently announced the launch of its Data Extraction feature to streamline the insurance quote-and-bind workflow by enabling brokerages to extract unstructured data from PDF documents—such as application forms—and integrate them into their systems

You can leverage the /data_extraction endpoint to post and retrieve data from PDFs that you upload via the existing /files endpoint. See step-by-step guidance here.

Note that /data_extraction is a beta endpoint. If you would like to request access to this beta release, please contact support@heraldapi.com.

Shareable links in HeRB

We’ve enabled customers to share links at every stage of the quote and bind process in HeRB. For example, you could easily share a link to a quote with your colleagues via email, or share with Herald customer success representative a bind application you need help with.

Additional feature enhancements and bug fixes

  • We’ve added customer and agent facing tooltips to the appendix, allowing customers to view tooltips in the /application endpoint response
  • We’ve simplified our /insurance_parameters relevance and combined identical conditionals for different products
  • We’ve removed a set of conditional parameters for a carrier’s EPLI product to stay in sync with carrier requirements
  • We’ve fixed a bug related to authorized vendor parameters for a Management Liability product
  • We’ve fixed a bug related to re-rate flow
  • We’ve fixed a bug related to a carrier’s MPL file failure in the new quote processor flow

Dec 11, 2023

Flexible Inputs

We launched a new, beta behavior for certain parameters to allow more flexibility. Flexible Inputs give you the option to dynamically render an input as a [.h-code]select_one[.h-code], or design a custom input with more flexibility.

  • Dynamic Input: These parameters have an input type of [.h-code]select_one[.h-code]. You can render all [.h-code]select_one[.h-code] parameters dynamically, using the enum values that are provided in the parameter schema. Rendering an input dynamically will give you a pre-selected list of enum values selected by Herald.
  • Flexible, Custom Input: Unlike other [.h-code]select_one parameters[.h-code], these flexible parameters accept values outside of the provided enum list. For example, Herald will accept any requested value for Aggregate Limit. If you want to customize the input for Aggregate Limit, you can craft your very own enum list to select from, or even allow your users to type their desired Aggregate Limit!

All of this is possible because of our Data Coercion, which will map any desired limit to the closest limit a institution offers. This way, you can request any coverage limit when making a submission, and Herald will deliver the closest available coverage from each institution. Read more about which parameters offer this flexibility here.

Cyber and Management Liability

This week we launched 4 new integrations, including 3 new Cyber Products (bringing our total supported Cyber Products to 14) and 1 new Management Liability Product (bringing our total supported Management Liability Products to 5).

Features and Improvements

  • We expanded our quote response to include an underwriters [.h-code]contact[.h-code] information when it’s provided by the institution.
  • We added a new [.h-code]status_detail[.h-code] to communicate when a quote is rejected because the State and ZIP code do not match.
  • We reduced the amount of time it takes to receive a quote by enhancing our quote processor.
  • We enhanced our data cleaning to support incorrectly formatted dates, cleaning a date such as [.h-code]2023-11-4[.h-code] to the correct format [.h-code]2023-11-04[.h-code].
  • We added additional price details for certain products to communicate yearly fees.
  • We updated our [.h-code]minimum[.h-code] value for total employees from [.h-code]1[.h-code] to [.h-code]0[.h-code], to accommodate businesses that have owners but no employees.
  • We fixed a bug that was preventing us from delivering Quote Summary Files for a certain product.
  • We enhanced one of our Management Liability products to deliver quotes instead of indications!
  • We updated our default value for EPLI Aggregate Retention from $5K to $25,000 (You always have the ability to request a custom amount).
Nov 1, 2023

Live in Sandbox

We integrated with one new Cyber integration which is available for testing, brining our total to 11 Cyber products. The integration will be go live ready very soon!

We added the following information to our quote responses:

  • [.h-code]insurers[.h-code] array, which includes the [.h-code]naic_code[.h-code], [.h-code]name[.h-code], and [.h-code]quota_share[.h-code]. Where applicable we will now return multiple insurers and naic codes in the response.
  • details on the [.h-code]product[.h-code] such as [.h-code]name[.h-code], [.h-code]product_line[.h-code], and [.h-code]institution[.h-code].
  • details on the [.h-code]risk_values[.h-code] and [.h-code]admin_values[.h-code], adding to the existing information of [.h-code]coverage_values[.h-code].

The timeline for releasing the API updates to Production as well as additional details are available on the Release Notes page.

Improvements and Bug Fixes

  • Calls to the /files endpoint will correctly return an [.h-code]available[.h-code] status for Herald Products, which were previously returning [.h-code]unresponsive[.h-code].
  • Price details now separate [.h-code]premium[.h-code] and [.h-code]TRIA[.h-code] when available from the Carrier.
  • Updated the portal link for one Carrier in the quote response, enabling Applicants to get see quote details for the Carrier.
  • Made improvements to a Cyber integration, significantly reducing error rate.
  • Updated logic and information for 8 risk parameters.
  • Fixed re-rate logic for 1 MPL (Miscellaneous Professional Liability) product.
  • Improved error messaging for Bind.
  • Updated one Carrier integration in coordination with the Carrier’s API update, minimizing customer impact.
Sep 28, 2023

HeRB Makeover

While the core functionality remains unchanged, we’ve made it easier to navigate through HeRB (Herald Request Builder) with the following enhancements:

  • Collapsable request and response fields: The request and response fields in the code blocks are now collapsable, simplifying navigation to different code fields.
  • Request field tabs: We’ve reorganized request fields into tabs, enabling seamless update to parameters related to Risk, Coverage and Admin Values.

Carrier Product Enhancements

We continue to build out and improve Bind:

  • Expanded Bind support: Bind is now available for 1 additional MPL (Miscellaneous Professional Liability) product, bringing the total to 7 products!
  • Post-Bind actions: Actions are now supported when binding certain Cyber Admitted and Surplus products.
  • Error mapping improvement: We’ve updated the handling of invalid license numbers to correctly return a [.h-code]rejected[.h-code] status.

We've enhanced several carrier products to return additional data elements:

  • Quote response fields: Fields including [.h-code]quote_number[.h-code] & [.h-code]prices/details[.h-code] were extended to 7 products.
  • ML (Management Liability) product update: One ML product updated to support EPLI (Employment Practices Liability Insurance).

Improvements in Validation

Our ongoing focus on data quality includes improvements in data validation logic for over 100 risk and coverage parameters that will help you create a pleasant user experience:

  • Optional values for [.h-code]input_types[.h-code] [.h-code]address[.h-code] and [.h-code]claim_event[.h-code] now accept an empty string as a response, which maps to a [.h-code]null[.h-code] value. Check out our other data cleaning rules.
  • We extended minimum and maximum length guidance for all parameters with [.h-code]input_type[.h-code] [.h-code]integer[.h-code], [.h-code]currency[.h-code], [.h-code]long_text[.h-code], [.h-code]claim_event[.h-code] and [.h-code]address[.h-code].

Our product team grows… again!

We're excited to announce the addition of another new product manager with a background in insurtech to our growing team. We're expanding both our team and product backlog!